Policies & Procedures

The Hospital constantly reviews its Policies and Proceedures to ensure our quality of care. Here is a list of our Statements of Policy:

CHAPLAINCY AND PASTORAL CARE

All patients of the Hospital/Nursing Home have access to pastoral care for personal visitation and spiritual support.

COMPLAINTS/FEEDBACK

The Hospital has established procedures for dealing with complaints and/or compliments received from patients/residents and/or visitors with regard to Hospital / Nursing Home facilities and services.

CONFIDENTIALITY- FREEDOM OF INFORMATION

Cohuna District Hospital like other hospitals has a responsibility to maintain the privacy of patient information. This includes medical records and those documents and registers not normally regarded as being part of the medical records.

EQUAL OPPORTUNITY

The aim of the Equal Opportunity Act is to provide equal opportunity, regardless of status (ie. sex, marital status, race) or private life, and to prohibit sexual harassment in all areas including employment, education and the provision of goods and services. This Hospital supports the principles embodied in the legislation and recognises that initiatives to eliminate discrimination and promote equal opportunity in the health field is dependent on commitment from management.

HEALTH STATEMENT

The Cohuna District Hospital acknowledges that the central concept of promoting and maintaining health is to create a supportive environment to allow people to lead healthy lives and be able to make informed health choices.

INFECTION CONTROL PHILOSOPHY

It is the Policy of the Operating Room/Infection Control (Combined) program of the Cohuna District Hospital, through surveillance and education to provide an environment both hygienic and free from the risk of infection.

OCCUPATIONAL HEALTH & SAFETY

This institution recognises its obligations and attaches the greatest importance to the occupational health and safety of its employees and the safety of its patients and of all other persons who may visit the premises.

PATHOLOGY SERVICES

In the provision of pathology services, any pathology for hospital (public/medicare) patients is sent to St. John of God Pathology located at the Kerang District Hospital.

QUALITY IMPROVEMENT PROGRAM

The Cohuna District Hospital staff actively pursue continuous improvement. Management actively encourage a culture of continuous improvement.